Travtus Terms of Use

Last updated 14th February, 2017.

Welcome to travtus.com or any other website or mobile application operated by Travtus Workforce, Inc. or its affiliates (such entities, collectively, “Travtus” “we” or “us” and such websites and mobile applications, collectively, the “Website”), an online property management system designed especially for businesses and consumers (together with any other products or services made available via the Website, collectively, the “Service”). These terms of use (these “Terms”) are intended to explain our obligations as a service provider and your obligations as a Subscriber or Invited User. Please read them carefully. These Terms are binding on any use of the Service and apply to you from the time that Travtus provides you with access to the Service.

The Service may evolve over time based on user feedback. These Terms are not intended to answer every question or address every issue raised by the use of the Service. Travtus reserves the right to change these Terms at any time, effective upon the posting of modified terms and Travtus may communicate these changes to you via email or they will be updated on the Website. It is likely these Terms will change over time. It is your obligation to ensure that you have read, understand and agree to the most recent version available on the Website.

By registering to use the Service you acknowledge that you have read and understood these Terms and have the authority to act on behalf of any person for whom you are using the Service. You are deemed to have agreed to these Terms on behalf of any entity for whom you use the Service.

  1. DEFINITIONS
"Access Fee" means the annual fees (excluding any taxes and duties) payable by you in accordance with the fee schedule set out on the Website or submitted quote (which Travtus may change from time to time).

"Confidential Information" means the Website and all information exchanged between the parties in connection with these Terms and the Service, whether in writing, electronically or orally, other than information that: (a) is or becomes public knowledge other than by a breach of an obligation to maintain the confidentiality of such information; (b) is received from a third party who lawfully acquired it and who is under no obligation restricting its disclosure; (c) is in the possession of the receiving party without restriction in relation to disclosure before the date of receipt from the disclosing party; or (d) is independently developed without access to the Confidential Information.

"Data" means any data or information inputted by you or with your authority (including but not limited to data or information of Invited Users or other third parties) into the Website.

"Intellectual Property Right" means any patent, trade mark, service mark, copyright, moral right, right in a design, know-how and any other intellectual or proprietary rights, anywhere in the world whether or not registered.

"Service" means the work order management system  made available (as may be changed or updated from time to time by Travtus) via the Website

"Website" means the Internet site at the domain www.travtus.com or any other site operated by Travtus.

"Travtus" means Travtus Workforce Pte Ltd , a privately held entity and all current and future global subsidiaries of Travtus Limited including, without limitation Travtus Workforce Inc (United States), and Travtus Workforce Pte Ltd (Singapore)

"Invited User" means any person or entity, other than the Subscriber, that uses the Service with the authorization of the Subscriber from time to time.

"Subscriber" means the person who registers to use the Service, and, where the context permits, includes any entity on whose behalf that person registers to use the Service.

"Third Party Request" means a request from a third party for records relating to a Subscriber or Invited User’s use of the Service including information in or from a Subscriber or Invited User account.

"You" or “you” means the Subscriber, and where the context permits, an Invited User. “Your” or “your” has a corresponding meaning.

  1. USE OF SOFTWARE

Travtus grants You the right to access and use the Service via the Website with the particular user roles available to You according to Your subscription type. This right is non-exclusive, non-transferable, and limited by and subject to these Terms. You acknowledge and agree that, subject to any applicable written agreement between the Subscriber and its Invited Users, or any other applicable laws:

    1. the Subscriber shall determine who are its Invited Users and what level of user role access to the Service that Invited User has;
    2. the Subscriber shall be responsible for all use of the Service by its Invited Users;
    3. the Subscriber shall control the level of access to the Service at all times and can revoke or change access by its Invited Users, at any time and for any reason, in which case that person or entity will cease to be an Invited User or shall have that different level of access, as the case may be; and
    4. if there is any dispute between a Subscriber and its Invited User regarding access to any organization or Service, the Subscriber shall decide what access or level of access to the relevant Data or Service that Invited User shall have, if any.
  1. YOUR OBLIGATIONS
    1. Payment obligations: An invoice or monthly statement for the Access Fee will be issued each month starting one month from the date you added Your first organization to your Travtus account. All invoices and monthly statements will include the Access Fee for the preceding month. Travtus will continue invoicing you monthly until these Terms are terminated. All Travtus invoices and monthly statements will be sent to you by email. You must pay all amounts specified in any invoice and monthly statements within 10 days of the invoice date. You are responsible for payment of all taxes and duties related to the Access Fee.
    1. Preferential pricing or discounts: You may from time to time be offered preferential pricing or discounts for the Access Fees as a result of the number of organizations that you have added to the Service or that have been added with your authority or as a result of your use of the Service (“Organizations”). Eligibility for such preferential pricing or discounts is conditional upon your acceptance of responsibility for payment of any Access Fees in relation to all of your Organizations. Without prejudice to any other rights that Travtus may have under these Terms or at law, Travtus reserves the right to render invoices for the full (non-discounted) Access Fees due or suspend or terminate your use of the Service in respect of any or all of your Organizations in the event that any invoices for those Access Fees are not paid in full by the due date for payment. Preferential pricing is valid only for a mutually agreed period of no more than one year and rates will be subject to revision to actual rates on the basis of these Terms.


    1. General obligations: You must only use the Service and Website for your own lawful internal business purposes, in accordance with these Terms and any notice sent by Travtus or condition posted on the Website. You may use the Service and Website on behalf of others or in order to provide services to others but if you do so you must ensure that you are authorized to do so and that all persons for whom or to whom services are provided comply with and accept these Terms.


    1. Access conditions: You must ensure that all usernames and passwords required to access the Service are kept secure and confidential. You must immediately notify Travtus of any unauthorized use of your passwords or any other breach of security and Travtus will reset your password and you must take all other actions that Travtus reasonably deems necessary to maintain or enhance the security of Travtus’ computing systems and networks and your access to the Service. As a condition of these Terms, when accessing and using the Service, you must:
      1. not attempt to undermine the security or integrity of Travtus’ computing systems or networks or, where the Service are hosted by a third party, that third party’s computing systems and networks;
      2. not use, or misuse, the Service in any way which may impair the functionality of the Service or Website, or other systems used to deliver the Service or impair the ability of any other user to use the Service or Website;
      3. not attempt to gain unauthorized access to any materials other than those to which you have been given express permission to access or to the computer system on which the Service are hosted;
      4. not transmit or input into the Website any files that may damage any other person’s computing devices or software, content that may be offensive, or material or Data in violation of any law (including Data or other material protected by copyright or trade secrets which You do not have the right to use); and
      5. not attempt to modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer any computer programs used to deliver the Service or to operate the Website except as is strictly necessary to use either of them for normal operation. For example, you must not, and must not attempt to use the Service or Website to do the following things: (i) probe, scan, or test the vulnerability of any system or network; (ii) breach or otherwise circumvent any security or authentication measures;  (iii) access, tamper with, or use non-public areas of the Website, shared areas of the Website you have not been invited to, or Travtus’ (or our service providers’) computer systems; (iv) interfere with or disrupt any user, host, or network, for example by sending a virus, overloading, flooding, spamming, or mail-bombing; (v) plant malware or otherwise use the Service or Website to distribute malware; (vi) access or search the Service or Website by any means other than our publicly supported interfaces (for example, “scraping”); (vii) send unsolicited communications, promotions or advertisements, or spam; (viii) send altered, deceptive or false source-identifying information, including “spoofing” or “phishing”; (ix) publish anything that is fraudulent, misleading, or infringes another’s rights; (x) promote or advertise products or services other than your own without appropriate authorization; (xi) impersonate or misrepresent your affiliation with any person or entity; (xii) publish or share materials that are unlawfully pornographic or indecent, or that advocate bigotry, religious, racial or ethnic hatred; (xiii) violate the law in any way, or to violate the privacy of others, or to defame others.

          1. Map Information: Travtus allows you to access and view a variety of content, including but not limited to photographic imagery, map and terrain data, and other related information. You understand and agree to the following with respect to all content made available by or through the Service: (a) map data and related content are provided for planning purposes only (b) all users tracked on Maps have granted their approval for this purpose and any claims against privacy breach towards Travtus will be indemnified by you; (c) events may cause the actual information to differ from the map results; (d) you shall exercise judgment in your use of all content made available by or through the Service. Certain content is provided under license from third parties, and is subject to copyright and other intellectual property rights owned by or licensed to such third parties. You may be held liable for any unauthorized copying or disclosure of this content. Under no circumstances will Travtus be liable for any inaccuracies, errors, or omissions in any content, any intellectual property infringement with regard to any content, or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, or otherwise displayed or transmitted through the Service. 


          1. Third Party Requests: Third Party Requests may include valid search warrants, court orders, or subpoenas, or any other request for which there is written consent from Subscribers or Invited Users permitting a disclosure. You are responsible for responding to Third Party Requests via its own access to information. You shall obtain information required to respond to Third Party Requests and will contact Travtus only if it cannot obtain such information despite diligent efforts. Travtus will make commercially reasonable efforts, to the extent allowed by law and by the terms of the Third Party Request, to: (a) promptly notify you of Travtus’ receipt of a Third Party Request; (b) comply with your commercially reasonable requests regarding its efforts to oppose a Third Party Request; and (c) provide you with information or tools required for you to respond to the Third Party Request (if you are otherwise unable to obtain the information). If you fail to promptly respond to any Third Party Request, then Travtus may but will not be obligated to do so. 


          1. Usage Limitations: Use of the Service may be subject to limitations, including but not limited to monthly transaction volumes, subject to prior notice (including but not limited to updates posted to the Website).


          1. Communication Conditions: As a condition of these Terms, if you use any communication tools available through the Website (such as a message center), You agree only to use such communication tools for lawful and legitimate purposes. You must not use any such communication tool for posting or disseminating any material unrelated to the use of the Service, including but not limited to offers of goods or services for sale, unsolicited commercial e-mail, files that may damage any other person’s computing devices or software, content that may be offensive to any other users of the Service or the Website, or material in violation of any law (including material that is protected by copyright or trade secrets which You do not have the right to use). When you make any communication on the Website, you represent that you are permitted to make such communication. Travtus is under no obligation to ensure that the communications on the Website are legitimate or that they are related only to the use of the Service. As with any other web-based forum, you must exercise caution when using the communication tools available on the Website. However, Travtus does reserve the right to remove any communication at any time in its sole discretion.


          1. Branding: You understand that some aspects of the Service require the display of Travtus branding and you agree to comply with this requirement.


        1. Customer List: Travtus may include Customer's name in a list of Travtus customers on the Travtus web site or in promotional materials and presentations.


          1. Indemnity: You indemnify Travtus against all claims, costs, damage and loss arising from your breach of any of these Terms or any obligation you may have to Travtus, including but not limited to any costs relating to the recovery of any Access Fees that are due but have not been paid by you.
  1. CONFIDENTIALITY AND PRIVACY
      1. Confidentiality: Unless the relevant party has the prior written consent of the other or unless required to do so by law, each party will preserve the confidentiality of all Confidential Information obtained in connection with these Terms, and neither party will, without the prior written consent of the other, disclose or make any Confidential Information available to any person, or use the same for its own benefit, other than as contemplated by these Terms. Each party’s obligations under this clause will survive termination of these Terms.


      1. Privacy: Travtus maintains a privacy policy that sets out the parties’ obligations in respect of personal information, available on the Website, as may be updated from time to time (the “Privacy Policy”). The Privacy Policy is hereby incorporated by reference into these Terms and acceptance of these Terms shall constitute acceptance of the Privacy Policy.
    1. INTELLECTUAL PROPERTY
        1. General: Title to, and all Intellectual Property Rights in the Service, the Website and any documentation relating to the Service remain the property of Travtus. You, not Travtus, shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all of the Data, including but not limited to any reporting or analysis with respect to the Data, and Travtus shall not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any of the Data. Travtus reserves the right to withhold, remove and/or discard the Data without notice for any breach of this Agreement, including without limitation your non-payment. Upon termination, your right to access or use the Data shall immediately cease, and Travtus shall have no obligation to maintain or forward any of the Data to you.


        1. Ownership of Data: Title to, and all Intellectual Property Rights in, the Data remain your property. However, Your access to the Data is contingent on full payment of the Access Fee when due. You grant Travtus a license to use, copy, transmit, store, and back-up your information and Data for the purposes of enabling you to access and use the Service and for any other purpose, including but not limited to provision of services (including data aggregation) to Travtus subscribers and to improve the Service.


        1. Backup of Data: You must maintain copies of all Data inputted into the Service. Travtus adheres to its best practice policies and procedures to prevent data loss, including a daily system data back-up regime, but does not make any guarantees that there will be no loss of Data. Travtus expressly excludes liability for any loss of Data no matter how caused. \


        1. Third-party applications and your Data: If You enable third-party applications for use in conjunction with the Services, You acknowledge that Travtus may allow the providers of those third-party applications to access Your Data as required for the interoperation of such third-party applications with the Services. Travtus shall not be responsible for any disclosure, modification or deletion of Your Data resulting from any such access by third-party application providers.


        1. Subscriber and Invited User Reference: You hereby grant Travtus the right to use your trade name and/or your corporate logo in connection with promotional materials and/or the Website to identify you as a Subscriber or Invited User of the Service.
      1. WARRANTIES AND ACKNOWLEDGEMENTS
          1. Authority: You warrant that where You have registered to use the Service on behalf of another person, You have the authority to agree to these Terms on behalf of that person and agree that by registering to use the Service You bind the person on whose behalf You act to the performance of any and all obligations that You become subject to by virtue of these Terms, without limiting Your own personal obligations under these Terms.


          1. Acknowledgement: You acknowledge that:
            1. You are authorized to use the Service and the Website and to access the information and Data that You input into the Website, including any information or Data input into the Website by any person you have authorized to use the Service. You are authorized to use any device that you use to access the Website and the Service and to provide the information or Data you provide from such device in connection with accessing the Website or using the Service, whether such device is owned or controlled by you or a third party. You are also authorized to access the processed information and Data that is made available to You through Your use of the Website and the Service (whether that information and Data is Your own or that of anyone else).
            2. Travtus has no responsibility to any person other than You and nothing in these Terms confers, or purports to confer, a benefit on any person other than You. If You use the Service or access the Website on behalf of or for the benefit of anyone other than yourself (whether a body corporate or otherwise) you agree that: (i) You are responsible for ensuring that You have the right to do so; (ii) You are responsible for authorizing any person who is given access to information or Data, and you agree that Travtus has no obligation to provide any person access to such information or Data without Your authorization and may refer any requests for information to You to address; and (iii) You will indemnify Travtus against any claims or loss relating to Travtus’ refusal to provide any person access to Your information or Data in accordance with these Terms and/or Travtus’ making available information or Data to any person with Your authorization.
            3. THE SERVICE IS PROVIDED “AS IS.” TO THE FULLEST EXTENT PERMITTED BY LAW, EXCEPT AS EXPRESSLY STATED IN THESE TERMS, TRAVTUS MAKES no WARRANTies OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, OR NON-INFRINGEMENT. TRAVTUS MAKES NO REPRESENTATIONS ABOUT nor shall have any responsibility or liability for the accuracy, completeness, appropriateness, legality, deletion or failure to store any information OR CONTENT IN OR FROM A Subscriber’s or Invited Users’ ACCOUNTS.
            4. Travtus does not warrant that the use of the Service will be uninterrupted or error free. Among other things, the operation and availability of the systems used for accessing the Service, including public telephone services, computer networks and the Internet, can be unpredictable and may from time to time interfere with or prevent access to the Service. Travtus is not in any way responsible for any such interference or prevention of Your access or use of the Service.
            5. It is Your sole responsibility to determine that the Service meet the needs of Your business and are suitable for the purposes for which they are used.
            6. You remain solely responsible for complying with all applicable laws. It is Your responsibility to check that storage of and access to your Data via the Software and the Website will comply with laws applicable to you (including any laws requiring you to retain records).


              1. No warranties: Travtus gives no warranty about the Service. Without limiting the foregoing, Travtus does not warrant that the Service will meet your requirements or that it will be suitable for any particular purpose. To avoid doubt, all implied conditions or warranties are excluded in so far as is permitted by law, including (without limitation) warranties of merchantability, fitness for purpose, title and non-infringement


              1. Consumer guarantees: You warrant and represent that You are acquiring the right to access and use the Service for the purposes of a business and that, to the maximum extent permitted by law, any statutory consumer guarantees or legislation intended to protect non-business consumers in any jurisdiction does not apply to the supply of the Service, the Website or these Terms.
        1. LIMITATION OF LIABILITY
          1. To the maximum extent permitted by law, Travtus excludes all liability and responsibility to You (or any other person) in contract, tort (including negligence), or otherwise, for any loss (including loss of information, Data, profits and savings) or damage resulting, directly or indirectly, from any use of, or reliance on, the DATA, THE Service (INCLUDING BUT NOT LIMITED TO ANY REPORTS OR ANALYSIS with respect to the data), or THE Website. If You suffer loss or damage as a result of Travtus’ negligence or failure to comply with these Terms, any claim by You against Travtus arising from Travtus’ negligence or failure will be limited in respect of any one incident, or series of connected incidents, to the Access Fees paid by You in the previous 12 months. If You are not satisfied with the Service, Your sole and exclusive remedy is to terminate Service in accordance with “Termination” below.

        1. TERMINATION
          1. Trial policy: When You first sign up for access to the Service You can evaluate the Service under the defined trial usage conditions, with no obligation to continue to use the Service. If You choose to continue using the Service thereafter, You will be billed from the day You first added Your billing details into the Service or accepted a contract of use. If You choose not to continue using the Service, You may delete Your organization by sending a request to your account manager or emailing: [email protected]


          1. Prepaid Subscriptions: Travtus will not provide any refund for any remaining prepaid period for a prepaid Access Fee subscription.


          1. No-fault termination: These Terms will continue for the period covered by the Access Fee paid or payable. At the end of each billing period these Terms will automatically continue for another period of the same duration as that period, provided You continue to pay the prescribed Access Fee when due, unless either party terminates these Terms by giving notice to the other party at least 30 days before the end of the relevant payment period. If You terminate these Terms You shall be liable to pay all relevant Access Fees on a pro-rata basis for each day of the then-current period up to and including the day of termination of these Terms.


          1. Breach: If (a) You breach any of these Terms (including, without limitation, by non-payment of any Access Fees) and do not remedy the breach within 14 days after receiving notice of the breach if the breach is capable of being remedied; (b) You breach any of these Terms and the breach is not capable of being remedied (which includes without limitation any failure to make payment of Access Fees for more than 30 days past their due date); or (c) You or Your business become insolvent or Your business goes into liquidation or has a receiver or manager appointed of any of its assets or if You become insolvent, or make any arrangement with Your creditors, or become subject to any similar insolvency event in any jurisdiction, Travtus may take any or all of the following actions, at its sole discretion: (w) terminate these Terms and Your use of the Service and the Website; (x) suspend for any definite or indefinite period of time, Your use of the Service and the Website: (y) suspend or terminate access to all or any Data; or (z) take any of the actions described in sub-clauses (w)-(y) in respect of any or all other persons whom You have authorized to have access to Your information or Data. For the avoidance of doubt, if payment of any invoice for Access Fees due is not made in full by the relevant due date, Travtus may: suspend or terminate Your use of the Service, the authority for all or any of Your Organizations to use the Service, or Your rights of access to all or any Data.


          1. Accrued Rights: Termination of these Terms is without prejudice to any rights and obligations of the parties accrued up to and including the date of termination. On termination of these Terms You will remain liable for any accrued charges and amounts which become due for payment before or after termination and immediately cease to use the Service and the Website.


          1. Survival: Those provisions that are intended to survive the expiry or termination of these Terms, including but not limited to “Confidentiality and Privacy,” “Intellectual Property and Data” and “Warranties and Acknowledgments,” shall so survive.
        1. HELP DESK
          1. Technical Problems:: In the case of technical problems You must make all reasonable efforts to investigate and diagnose problems before contacting Travtus. If You still need technical help, please check the support provided online by Travtus on the Website or failing that email us at [email protected]


          1. Service availability: While Travtus intends that the Service should be available 24 hours a day, seven days a week, it is possible that on occasions the Service or Website may be unavailable, including without limitation to permit maintenance or other development activity to take place. If for any reason Travtus has to interrupt the Service for longer periods than Travtus would normally expect, Travtus will use reasonable endeavors to publish in advance details of such activity via email or website. Support services will be available by email at [email protected] between 9 a.m. and 5 p.m. New York time during regular business days (excluding U.S. public holidays).
        1. GENERAL
          1. Entire agreement: These Terms, together with the Travtus Privacy Policy and the terms of any other notices or instructions given to You under these Terms of Use, supersede and extinguish all prior agreements, representations (whether oral or written), and understandings and constitute the entire agreement between You and Travtus relating to the Service and the other matters dealt with in these Terms.


          1. Waiver: If either party waives any breach of these Terms, this will not constitute a waiver of any other breach. No waiver will be effective unless made in writing.


          1. Delays: Neither party will be liable for any delay or failure in performance of its obligations under these Terms if the delay or failure is due to any cause outside its reasonable control. This clause does not apply to any obligation to pay money.


          1. No Assignment: You may not assign or transfer any rights to any other person without Travtus’ prior written consent.


          1. Governing law and jurisdiction: Delaware law governs these Terms and you submit to the exclusive jurisdiction of the courts of Delaware for all disputes arising out of or in connection with these Terms.


          1. Severability: If any part or provision of these Terms is invalid, unenforceable or in conflict with the law, that part or provision is replaced with a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remainder of this Agreement will be binding on the parties.


          1. Notices: Any notice given under these Terms by either party to the other must be in writing by email and will be deemed to have been given on transmission. Notices to Travtus must be sent to [email protected] or to any other email address notified by email to You by Travtus. Notices to You will be sent to the email address which You provided when setting up Your access to the Service.


          1. Rights of Third Parties: A person who is not a party to these Terms has no right to benefit under or to enforce any term of these Terms.


        Disclaimers
        THE SERVICES ARE PROVIDED "AS IS." TO THE FULLEST EXTENT PERMITTED BY LAW, EXCEPT AS EXPRESSLY STATED IN THESE TERMS, NEITHER SIGHTPLAN NOR CUSTOMER MAKES ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, OR NONINFRINGEMENT. SIGHTPLAN MAKES NO REPRESENTATIONS ABOUT ANY CONTENT OR INFORMATION IN OR FROM AN END USER OR CUSTOMER SERVICES ACCOUNT. Travtus is not responsible for the accuracy, completeness, appropriateness, or legality of any information in or from an End User or Customer Services account.Travtus has no responsibility or liability for the deletion or failure to store any information in or from an End User or Customer Services account.


        Travtus Privacy Policy

        Last updated 14 February 2017


        Travtus Workforce, Inc. (together with its affiliates, “Travtus” or “us”) takes privacy seriously. We have established this privacy policy, as may be updated from time to time (this “Policy”) to communicate to You how we treat personal information. We encourage You to read this Policy carefully. It will help You make informed decisions about sharing Your personal information with us.


        Capitalized terms used but not defined herein shall have the same meaning as in our Terms of Use, as may be updated from time to time (our “Terms”), which You should read together with this Policy and which this Policy is part of. By accessing our Website and using our Service, You consent to the terms of this Policy and agree to be bound by it and our Terms.


        The defined terms in this Policy have the same meaning as in our Terms of Use, which You should read together with this Policy. By accessing our Website and using our Service, You consent to the terms of this Policy and agree to be bound by it and our Terms of Use.

        Travtus collects Your personal information


        The Service involves the storage of Data about a company or individual. That Data can include personal information. “Personal information” is information about or that may be used to identify an individual, and may include information such as the individual’s name, email address, social security number, telephone number, bank account details, taxation details, and accounting and financial information.


        Travtus is a provider of beautiful work order management system thats simple, smart, and secure and gives business owners and their advisors real-time visibility of a business financial position.

        Travtus may collect personal information directly from you when you:

        • register to use the Service,
        • use the Service,
        • post to the Travtus Community forum
        • contact the Travtus support team, and
        • visit our Website.

        You can always choose not to provide your personal information to Travtus, but it may mean that we are unable to provide you with the Service.

        Travtus may receive personal information from You about others

        Through Your use of the Service, Travtus may also collect information from you about someone else. If you provide Travtus with personal information about someone else, You must ensure that you are authorised to disclose that information to Travtus and that, without Travtus taking any further steps required by applicable data protection or privacy laws, Travtus may collect, use and disclose such information for the purposes described in this Policy.

        This means that you must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual's right to obtain access to that information, Travtuss identity, and how to contact Travtus.

        Where requested to do so by Travtus, you must also assist Travtus with any requests by the individual to access or update the personal information You have collected from them and entered into the Service.

        Travtus collects, holds, and uses your personal information

        Travtus collects Your personal information so that we can provide you with the Service and any related services you may request. In doing so, Travtus may use the personal information we have collected from you for purposes related to the Services including to:

        • verify your identity,
        • administer the Service,
        • notify you of new or changed services offered in relation to the Service,
        • carry out marketing or training relating to the Service,
        • assist with the resolution of technical support issues or other issues relating to the Service,
        • comply with laws and regulations in applicable jurisdictions, and
        • communicate with you.
        • preparing & circulating industry reports
        • preparing reports for your organization

        By using the Service, you consent to Your personal information being collected, held and used in this way and for any other use you authorize. Travtus will only use Your personal information for the purposes described in this Policy or with your express permission.

        It is your responsibility to keep your password to the Service safe. You should notify us as soon as possible if you become aware of any misuse of Your password, and immediately change your password within the Service or via the “Forgotten Password” process.

        Travtus can aggregate your non-personally identifiable data for any use permissible by law.

        Travtus may aggregate your non-personally identifiable or de-identified data

        By using the Service, you agree that Travtus can access, aggregate and use non-personally identifiable data Travtus has collected from you. This data will in no way identify You or any other individual.

        Travtus may use this aggregated non-personally identifiable data to:

        • assist us to better understand how our customers are using the Service,
        • provide our customers with further information regarding the uses and benefits of the Service,
        • enhance small business productivity, including by creating useful business insights from that aggregated data and allowing you to benchmark your business performance against that aggregated data, and
        • otherwise to improve the Service.
        • track the performance of buildings, users & service providers

        All data, including personal and non-personal information, that is entered into the Service by you, or automatically imported on your instruction, is transferred to Travtuss servers as a function of transmission across the Internet. By using the Service, you consent to your personal information being transferred to our servers as set out in this Policy.

        By providing your personal information to Travtus, you consent to Travtus storing your personal information on servers hosted in the U.S. While Your personal information will be stored on servers located in the U.S., it will remain within Travtuss effective control at all times. The server hosts role is limited to providing a hosting and storage service to Travtus, and weve taken steps to ensure that our server hosts do not have access to, and use the necessary level of protection for, your personal information.

        Travtus takes steps to protect your personal information

        Travtus takes steps to protect your personal information

        Travtus is committed to protecting the security of your personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure. Your personal information is stored on secure servers that have SSL Certificates issued by leading certificate authorities Entrust & GTE Cybertrust, and all Data transferred between You and the Service is encrypted.

        However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that your information will be secure at all times. Transmission of personal information over the Internet is at your own risk and you should only enter, or instruct the entering of, personal information to the Service within a secure environment.

        We will advise you at the first reasonable opportunity upon discovering or being advised of a security breach where your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.

        Travtus only discloses your Personal Information in limited circumstances

        Travtus only discloses your Personal Information in limited circumstances

        Travtus will only disclose the personal information You have provided to us to entities outside the Travtus group of companies if it is necessary and appropriate to facilitate the purpose for which your personal information was collected pursuant to this Policy, including the provision of the Service.

        Travtus will not otherwise disclose your personal information to a third party unless you have provided your express consent. However, you should be aware that Travtus may be required to disclose your personal information without your consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify you if we are required by law to disclose your personal information.

        The third parties who host our servers do not control, and are not permitted to access or use your personal information except for the limited purpose of storing the information.

        Travtus does not store your credit card details

        If you choose to pay for the Service by credit card, Your credit card details are not stored by the Service and cannot be accessed by Travtus staff. Your credit card details are encrypted and securely stored by a third party payments solution company to enable Travtus to automatically bill your credit card on a recurring basis.

        You may request access to your personal information

        It is your responsibility to ensure that the personal information you provide to us is accurate, complete and up-to-date. You may request access to the information we hold about you, or request that we update or correct any personal information we hold about you, by setting out your request in writing and sending it to us at [email protected].

        Travtus will process your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet your request, we will let you know why. For example, it may be necessary for us to deny your request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process your request in the manner you have requested. In some circumstances, it may be necessary for us to seek to arrange access to your personal information through a mutually agreed intermediary (for example, the Subscriber).

        Well only keep your personal information for as long as we require it for the purposes of providing you with the Service. However, we may also be required to keep some of your personal information for specified periods of time, for example under certain laws relating to corporations, money laundering, and financial reporting legislation.

        Travtus uses cookies

        In providing the Service, Travtus utilises "cookies". A cookie is a small text file that is stored on Your computer for record-keeping purposes. A cookie does not identify you personally or contain any other information about you but it does identify your computer.

        We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on Your hard drive for an extended period of time) and “session ID cookies” (cookies that expire when You close Your browser) on the Website to, for example, track overall site usage, and track and report on your use and interaction with ad impressions and ad services.

        You can set your browser to notify you when you receive a cookie so that you will have an opportunity to either accept or reject it in each instance. However, you should note that refusing cookies may have a negative impact on the functionality and usability of the Website.

        We do not respond to or honour “Do Not Track” requests at this time.

        You can opt-out of any email communications

        Travtus sends billing information, product information, Service updates and Service notifications to you via email. Our emails will contain clear and obvious instructions describing how you can choose to be removed from any mailing list not essential to the Service. Travtus will remove you at your request.

        You are responsible for transfer of your data to third-party applications

        The Service may allow you, the Subscriber, or another Invited User within the relevant subscription to the Service to transfer Data, including your personal information, electronically to and from third-party applications. Travtus has no control over, and takes no responsibility for, the privacy practices or content of these applications. You are responsible for checking the privacy policy of any such applications so that you can be informed of how they will handle personal information.

        Travtus has a privacy complaints process

        If you wish to complain about how we have handled Your personal information, please provide our Privacy Officer with full details of Your complaint and any supporting documentation:

        Our Privacy Officer will endeavour to:

        • provide an initial response to your query or complaint within 15 business days, and
        • investigate and attempt to resolve your query or complaint within 30 business days or such longer period as is necessary and notified to you by our Privacy Officer.

        This policy may be updated from time to time

        Travtus reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. Travtus will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.